What Instructors Can See on McGraw Hill Connect

Assignment and attempt information

For supported activities, instructors may see whether work was started or submitted, the submission time, attempt count, score, and question-level results. They may also see late or incomplete status and manually grade eligible responses.

Course and performance reports

Connect can provide course performance and activity reports. These reports are not identical in every course, so avoid assuming that a particular click, focus change, or time estimate is always recorded or exposed in the same way.

What about other tabs, apps, camera, and microphone?

A standard Connect page does not automatically give an instructor a live view of your screen or other apps. Separate proctoring software may request broader permissions and should present its own notices and checks. Read those notices before beginning a proctored assessment.

Browser extensions

Connect does not normally provide instructors with a list of browser extensions you have installed. However, actions performed on the site can still affect normal course records. Follow your institution's academic-integrity rules and the instructions for each assignment.

Submission details and timestamps

Course records commonly include whether an assignment was started or completed, when an attempt was submitted, how many attempts were used, and the score returned by the activity. An instructor may also see late, missing, or incomplete status and may be able to open question-level results.

These records can help students as well as instructors. If a grade fails to synchronize, the Connect attempt history and timestamp can show that work was completed. Save your own confirmation because student access to detailed results may change after the assignment closes.

Question-level results and feedback

Depending on the activity and settings, an instructor may be able to review selected answers, correctness, points earned, and feedback. Written or instructor-graded work can remain pending until it is reviewed manually.

Do not assume that a missing student-facing explanation means the instructor has no result data. Student review settings and instructor reports are separate. Likewise, do not assume every instructor sees the same dashboard: available reports vary across SmartBook, Connect activities, integrations, roles, and course configurations.

Time and activity information

Some reports can summarize activity or time associated with course work. Treat those values as platform records rather than a perfect account of attention or effort. Network interruptions, open tabs, repeated launches, and different activity formats can affect what is recorded.

There is no responsible basis for claiming that every click, tab change, or browser event is always logged in every Connect course. Avoid absolute statements in either direction. The exact behavior should be evaluated for the specific product and any separate testing software.

LMS gradebook synchronization

When Connect is launched through another LMS, completion and scores may be passed back to that LMS. The instructor can apply weighting, manual adjustments, exclusions, or course policies in the official gradebook. A Connect score and the official course total can therefore differ without either page being broken.

If a grade is missing, provide the instructor with the assignment name, section, attempt, timestamp, and saved confirmation. The Connect grade guide explains the normal checks.

Proctored assessments are different

A separate proctoring application or secure-testing environment may request camera, microphone, screen, accessibility, or process permissions. Those capabilities come from that product and its permissions, not merely from opening an ordinary Connect page.

Read the system check and privacy notices before beginning. Your institution's rules control what tools are permitted. No third-party product can responsibly guarantee that activity is invisible to every browser, operating system, institution, or monitoring service.

How to protect yourself during a technical problem

When an error affects an attempt, record the time, exact error, page URL, course and assignment names, and current status. Take a screenshot before refreshing. Contact the instructor promptly, especially if the availability window is about to close.

Do not post course records, credentials, license keys, or student identifiers in a public support channel. Redact private data first.

What instructors control

Instructors can configure availability, attempts, late policies, result visibility, and some feedback behavior. They may also reopen an assignment, grant another attempt, or adjust a grade when course policy permits. McGraw Hill support or a third-party browser tool cannot make those academic decisions.

If something appears inconsistent, ask about the specific assignment and setting. “Can you confirm which attempt counts?” is easier to answer than a broad claim that the platform is wrong.

What students should assume

Assume that ordinary academic records connected to an attempt—such as start or submission time, completion status, score, and responses—may be available to authorized course staff. Also assume that separate testing software can collect the data described in its own notices and permissions.

Do not assume that instructors have unrestricted access to your entire computer through a normal Connect page. Equally, do not rely on claims that some activity can never be observed. The responsible approach is to follow the stated rules and review the notices for each service actually used.

Ask for records precisely

If you need clarification, identify the course, assignment, attempt number, and time. Ask whether the instructor sees the submission as complete, which score is recorded, and whether synchronization to the LMS succeeded. This gives both sides a shared set of facts.